Return policy
We do not offer refunds on custom made arrangements or deposits for change of mind - If your item arrived damaged please get in contact to discuss options.
We do offer returns on ready made products / single stems.
If you are eligible for a refund you have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You will need proof of purchase. Note that we cannot provide refunds for a change of mind. Once we receive your item, we will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonÂrefundable.